Terms and Conditions

HUSTLE CO-WORKING SPACE TERMS & CONDITIONS

Welcome to Hustle.

It is a condition of us allowing you to obtain a Membership or otherwise enter our Coworking Space as a Member, Casual or Guest, that you agree to our Terms and Conditions.

If you do not agree with these Terms and Conditions, you should not obtain a Membership or otherwise enter our Coworking Space as a Member, Casual or Guest.

Before you get started reading, here is a summary of important terms to look out for:

  • These Terms and Conditions apply to all Users of our Coworking Space. Users is a collective term we use in these Terms and Conditions for persons that access and use the Coworking Space as Members, Casuals or Guests.

  • You may only use the Coworking Space for Permitted Uses. We also reserve the right to restrict you from using the Coworking Space for a specific purpose.

  • In order to operate our Coworking Space and provide our Services to you, we retain full control and unrestricted access to all areas of our Coworking Space.

  • By acquiring a Membership, you agree that we are not granting you exclusive possession over any part of the Coworking Space.

  • We may terminate, suspend or vary your Membership or access, if you breach these Terms and Conditions.

  • Where you acquire our Services as a Consumer, our Services come with Consumer Guarantees under the ACL.

  • Without limiting or excluding any rights you may have under the ACL or otherwise at law in relation to the Services: your ability to hold Hustle responsible for any loss or damage you may suffer as a result of using the Coworking Space is restricted under these Terms and Conditions; our liability to you for any loss or damage you may suffer as a result of using the Coworking Space is restricted under these Terms and Conditions; and you are required to use our Coworking Space entirely at your own risk.

  • There are significant consequences if you fail to comply with these Terms and Conditions and you are required to indemnify us and our Representatives for certain loss or damage we may suffer as a result of your non-compliance.

  • We recommend you put in place appropriate insurances to cover your use of the Coworking Space such as public liability, contents and workers’ compensation insurance.

  • We expect high levels of community standards and conduct from all Members, Casuals and Guests.

  • We may set other Policies or vary these Terms and Conditions at any time, so you need to keep checking our Website for updates.

  • Membership Fees and Charges are subject to change.

  • Notice Periods apply for the cancellation of Memberships.

  • Members may be charged different rates for different types of Memberships in our discretion, which are offered by us on our Website or otherwise from time to time.

  • Members and Casuals are vicariously liable to Hustle and/or its Representatives for any loss and damage caused by their Guests.

Definitions and Interpretation

1. In these Terms and Conditions, we use the following definitions (all definitions are capitalised):

“ACL” means the Australian Consumer Law, being Schedule 2 of the Competition and Consumer Act 2010 (Cth) 

“Affected Period” is defined in clause 36.

“Additional Licence” means any licence we may grant to you in relation to the Coworking Space, and excludes an Occupancy Licence, but includes without limitation a Casual Licence.

“Casual” means a person that does not have a formal Membership but pays us to use the Coworking Space on a casual basis, by the day, week or another agreed time period. “Casual Licence” and “Casual Pass” are defined in clause 8.

“Charges” means any or all fees associated with accessing or otherwise using the Coworking Space, excluding Membership Fees, and including Meeting Room Booking fees and Casual Passes.

“Claims” means any allegation, debt, cause of action, liability, claim, proceeding, suit or demand of any nature, whether present or future, fixed or unascertained, actual or contingent, at law, in equity, under statute or otherwise.

“Commencement Date” means the date that Hustle sends a “welcome” email and first invoice to the Member (unless another date of commencement is agreed).

“Common Areas” means designated parts of the Coworking Space that can be used by multiple Users including kitchens, waiting rooms and reception areas.

“Confidential Information” means any information belonging to or relating to us or a User howsoever acquired that is marked confidential or by its nature confidential, including without limitation trade secrets, intellectual property, know-how, business and financial data, policies, plans, databases, client lists and reports.

“Consumer” and “Consumer Guarantees” have the same meaning as under the ACL.

“Coworking Space” means a co-working space branded ‘Hustle’ (and includes car spaces if applicable and utilities made available for Users including, without limitation, Internet and Network access) and “Coworking Space/s” means more than one.

“Code of Conduct” is defined in clause 21.

“Community Manager” is defined in clause 13.

“Company” means a group of people that use the Coworking Space as a registered company, such group which consists of any one or more Members.

“Company Manager” means: a Member who is also an authorised representative of the Company and who operates the Membership Account on the Company’s behalf.

“Company Members” means for each Company, all Members who are part of the Company and includes the Company Manager.

“Hustle”, “us”, “we”, “our”, means jointly and severally the Operators. 

“Hustle IP” means all of Hustle’s intellectual property rights (past, present and future) conferred by law (whether registered or unregistered) including without limitation the Media Content (defined in clause 23.a), business names, trade marks, patents, designs, trade secrets, computer programs, databases, inventions, copyright, circuit layout and moral rights.

“Fair Use Policy” means the Fair Use Policy set by us in relation to use of shared common areas and utilities (including the Internet) at the Coworking Space, a copy of which can be viewed at the end of this page.

“Force Majeure Event” means anything outside the reasonable control of a party to these Terms and Conditions including without limitation an act of good, civil riots, war, strike, power outage or the acts of a computer hacker, regardless of whether it is reasonably contemplated by the parties at the Commencement Date as a likely result of a breach of the Terms and Conditions.

“Guest” means a person that enters the Coworking Space as an invited guest of a Representative, Member or Casual.

“GST” means GST within the meaning of the GST Act and “GST Act” means A New Tax System (Goods and Services Tax 1999 (Cth).

“Internet” is defined in clause 19.

“Keyless Access” is defined in clause 15.

“Location” means a location of the Coworking Space, which includes the ‘Albury Location’ situated at Level 1/557 Young Street, Albury NSW 2640 and “Locations” mean more than one.

“Loss” means loss, damage, liability, charge, expense, outgoing, payment or cost of any nature or kind, including all legal and other professional costs.

“Media Content” is defined in clause 23.a.

“Meeting Rooms” means designated rooms and areas of the Coworking Space that can be booked and used by Users for meetings. “Meeting Room Bookings” are defined in clause 11.

“Member” means a person with a Membership and as set out in clause 5. A Member includes Company Member, and may also be identified based on type of Membership they have. For illustration purposes, and without limitation: “Studio Member” is a Member with Studio Membership, “Resident Member” is a Member with Resident Membership, “Nomad Member” is a Member with Nomad Membership, “Meeting Room Member” is a Member with Meeting Room Membership, “Virtual Member” is a Member with a Virtual Membership.

“Membership” means a membership that is obtained by a person in order to have access to the Coworking Space as a Member, including but not limited to the types of Memberships defined in clause 5. We will grant different types of Occupancy Licenses according to types of Memberships, as set out in clause 7.a, or as otherwise offered by us on our Website or otherwise from time to time.

“Membership Account” means each Member’s online membership account located on our web and/or mobile app, which can be used by that Member in relation to various aspects of their Membership including without limitation updating their Membership details, upgrading Membership and booking Meeting Rooms.

“Membership Fees” is defined in clause 27.

“Membership Term” means the period commencing on the Commencement Date and continuing until the date the Member cancels their Membership under clause 31 or Hustle terminates the Membership under clause 34, and includes the first and last dates in that period.

“Minimum Term” is defined in clause 27.b.

“Network” is defined in clause 19.b.

“Nominated Party” is defined in clause 38.

“Notice” means notice of a Policy as defined in clause 26.

“Notice Period” means notice period for cancellation by Members as defined in clause 31.

“Occupancy Licence” is defined in clause 7.a.

“Operators” mean jointly and severally the entities, their successors and permitted assignees, that operate and control each Coworking Space (from time to time), which includes but are not limited to D Azzie & K.L Moras ABN 41 845 922 354 which operates the ‘Albury’ Location.

“Permitted Uses” means use for business offices, personal offices and professional studios as well as any other use authorised in writing by us.

“Policies” and “Policy” are defined in clause 26.

“Studio Office” is defined in clause 7.a.i.

“Studio Member” is a Member with Studio Membership.

“Representatives” means Hustle’s directors, officers, contractors, employees, consultants, partners, advisors or other affiliates.

“Services” is defined in clause 12.

“Sub-Licence” and “Sub-Licensee” are defined in clause 40.

“Terms and Conditions” means the terms and conditions set out in this document, all Policies, and the information provided during the signup process, in a form available on the Website or otherwise, which prospective Users fill out when they wish to purchase a product.

“Trading Hours” is defined in clause 14.

“Users” is a collective term we use in these Terms and Conditions for persons that access and use the Coworking Space as Members, Casuals or Guests.

“Website” means https://thisishustle.com.

In these Terms and Conditions, except where the context otherwise requires:

  • the singular includes the plural and vice versa;

  • a reference to a document includes the document as assigned, novated, altered, supplemented or replaced from time to time;

  • parties must perform their obligations on the dates and times fixed by reference to Melbourne, Victoria;

  • a reference to any party to these Terms and Conditions, includes that party's executors, administrators, successors and permitted assigns and substitutes;

  • a reference to a person includes a natural person, partnership, body corporate, association, governmental or local authority or agency or other entity;

  • a reference to a statute, ordinance, code or other Law includes regulations and other instruments under it and consolidations, amendments, re enactments or replacements of any of them;

  • a rule of construction does not apply to the disadvantage of a party because the party was responsible for the preparation of this Agreement or any part of it; and

  • an obligation or liability assumed by, or a right conferred on, two or more parties binds or benefits them all jointly and severally.

Application of Terms and Conditions

2. These Terms and Conditions apply to all types of Users. By obtaining a Membership or otherwise entering or using the Coworking Space at any Location, you agree to be bound by these Terms and Conditions and are party to a legally binding contract with us. You also warrant that the information that you have provided to us, as part of the signup process or otherwise, is true and correct and that you have lawful authority where relevant. If you do not agree with these Terms and Conditions, you should not obtain a Membership or enter or otherwise use the Coworking Space.

3. You agree that these Terms and Conditions can be updated and amended by Hustle at any time. We will post updated and amended Terms and Conditions on the Website at https://thisishustle.com/terms-of-service. You should familiarise yourself with these Terms and Conditions and all updates and amendments. Your continued access and use of the Coworking Space after we post any updates and amendments to our Terms and Conditions on our Website, means that you agree to be bound by those changes. If you do not wish to continue your Membership after updates and amendments are made and posted to our Website, you are free to terminate your Membership under clause 31 below. We also have general terms and conditions for any person that uses our Website and you can refer to those at https://thisishustle.com/website-terms.

Memberships

4. You agree and acknowledge as follows:

a. In order to obtain a Membership, you must be 18 years of age or over.

b. Memberships will continue indefinitely until terminated under clause 31 or 34 below.

c. Where required by us, Members will be provided with an online Membership Account, which they must use in relation to their Membership.

d. You are solely responsible for and must ensure that you maintain the security and confidentiality of any information you hold relating to your Membership Account, including your password and user credentials for your Membership Account and Internet access. You are solely responsible for any and all activity that occurs under your Membership Account, including activity that occurs as a result of your failing to keep this information secure and confidential. Where you believe that the security of your Membership Account has been in anyway compromised, you must promptly contact the Community Manager.

5. We offer different types of Memberships including Studio, Resident, Nomad, Meeting Room and Virtual Memberships or other types of Memberships that may be offered on our Website from time to time. We grant Members based on the type of Membership they hold, different rights to use parts of the Coworking Space and Occupancy Licences as described below in clause 7.a.

6. Memberships are granted at our sole discretion. Memberships and associated Occupancy Licences are non-transferable and provided for personal use only unless we otherwise agree.

Occupancy Licences

7. You agree and acknowledge as follows:

a. Each Member will be granted a licence during their Membership Term to use parts of the Coworking Space, for Permitted Uses, according to their type of Membership, as follows:

i. Studio Membership: You will be provided with a semi-private, lockable office space for use only by you and any applicable Company Members (each a “Studio Office”). You will also be able to use the Common Areas and Meeting Rooms in accordance with these Terms and Conditions.

ii. Resident Membership: You will be provided with a dedicated desk in the open work space for use only by you. You will also be able to use the Common Areas and Meeting Rooms accordance with these Terms and Conditions.

iii. Nomad Membership: You will be provided with an open work space to use at the Coworking Space, on a ‘first come, first serve’ basis. Although your space will not be ‘fixed’, we will allocate you a work space, subject to availability and pre-booking. You will also be able to use the Common Areas and Meeting Rooms in accordance with these Terms and Conditions.

iv. Meeting Room Membership: You will be provided with access to the Meeting Rooms ono a ‘first come, first serve’ basis, subject to availability and pre-booking. You will also be able to use the Common Areas in accordance with these Terms and Conditions.

v. Virtual Membership:  Our entry level Membership does not provide you with a workspace although you will be able to access virtual office services, such as business address use and mailbox services. You will also be able to book the Meeting Rooms in accordance with these Terms and Conditions.

Further information about the rights and features of Memberships available can be found here https://thisishustle.com/memberships and https://www.thisishustle.com/space-hire, which are incorporated by reference into these Terms and Conditions.

b. In order to operate our Coworking Space and provide our Services to you, we retain full control and unrestricted access to all areas of our Coworking Space.

c. By acquiring an Occupancy Licence and/or any other applicable Additional Licence, you agree that we are not granting you exclusive possession over any part of the Coworking Space.

d. We may from time to time during your Membership, in our sole and unfettered discretion and upon providing notice, relocate you to another Studio Office or Desk at a different area in the Coworking Space, such office or desk which is allocated for Members holding your type of Membership.

Casuals

8. In addition to Memberships, we allow access to and use of the Coworking Space to persons on a ‘casual basis’ (each a “Casual Pass”). We will grant Casuals a licence to access and use certain parts of the Coworking Space for agreed periods (i.e. a day or a week) in accordance with these Terms and Conditions and as otherwise directed by us when purchasing a Casual Pass (a “Casual Licence”). Casuals must not use the Coworking Space outside the periods allowed by their Casual Pass.

Restrictions

9. Users are not permitted to use the Coworking Space for any of the following purposes:

a. Sleeping or living.

b. Commercial cooking or manufacture of any articles.

c. Illegal activities or activities which would infringe the law or on the rights of other Users or third parties (including without limitation intellectual property rights).

d. Storing, manufacturing or selling dangerous or hazardous goods or services.

e. Activities that have high levels of noise, such that would disrupt other Users.

f. To burn any candles, incense or oil burners, or any object which has a naked or contained flame, or that creates smoke, or otherwise create a fire hazard or cause interfere with fire protection equipment in the Coworking Space or the Common Areas. Members, Casuals and Guests will be responsible for the costs associated with any attendances by the fire brigade triggered by their conduct in breach of this clause (including for false fire alarm attendances).

g. Other purposes restricted by us from time to time, on a case by case basis, where we are entitled to act in our sole and unfettered discretion.

Commons Areas

10. Studio Members, Resident Members, Nomad Members, Meeting Room Members and Casuals have the right to use the Common Areas during their Membership Term or the duration of their Casual Pass (as applicable). Guests are able to use the Common Areas immediately prior to or after a Meeting, but must purchase a Casual Pass if they wish to work at the Coworking Space.

Meeting Rooms

11. The following terms apply to Meeting Rooms:

a. All Members and Casuals have the right during their Membership Term or the duration of their Casual Pass (as applicable) to book appointments to book and use the Meeting Rooms (“Meeting Room Bookings”). Meeting Room Bookings must be made via your Membership Account or via other means as instructed by us and are subject to availability. Some Members will have ‘free credits’ per month to book and use Meeting Rooms. Members or Casuals will otherwise be required to pay for Meeting Room Bookings (see our Website for pricing details).

b. Members who change their mind or cancel less than 48 hours prior to a Meeting Room Booking are not entitled to a refund, unless we agree otherwise. Casuals who change their mind or cancel less than 7 days prior to a Meeting Room Booking are not entitled to a refund, unless we agree otherwise.

Our Services and The Community Manager

12. In consideration for your full performance of these Terms and Conditions including without limitation payment of any relevant Membership Fees and Charges, we agree to provide you strictly in accordance with these Terms and Conditions, use of parts of a designated Coworking Space and ancillary products (such as providing of Meeting Rooms) (collectively, our “Services”).

13. There will be a “Community Manager” onsite during Trading Hours and after hours for events. If you have any questions or concerns regarding your use of the Coworking Space, you should contact the Community Manager by emailing holler@thisishustle.com.

Opening Hours and Access

14. The Coworking Space is open between the hours of 9am and 5pm weekdays (“Trading Hours”). Members will have the ability to leave and re-enter the Coworking Space outside of Trading Hours as prescribed by their Membership type. We reserve our right to change the Trading Hours. You will be notified of any permanent changes to the Trading Hours. Casuals have restricted access rights and should speak to us about these at the time of booking a Casual Pass.

15. Members will be provided with “Keyless Access” via an online third party provider, or such other means of access as we may determine from time to time, to access the Coworking Space. Casuals will not receive Keyless Access.

Guests

16. Members and Casuals are permitted to invite Guests to meetings held at the Coworking Space in the Meeting Rooms. To keep our Coworking Space spacious and productive, Guests are otherwise not permitted to visit, hang out at or otherwise use the Coworking Space, unless prior consent has been obtained from the Community Manager or for events.

Furniture, Personal Belongings and Equipment

17. If you wish to bring personal belongings or equipment to the Coworking Space, or to park any vehicle at the Coworking Space, you do so ‘at your own risk’ and you accept that Hustle will not be responsible for loss or damage to those items, however that loss or damage is caused. We recommend that:

a. Any Member or Casual should lock their vehicles, remove vehicle keys and ensure that no valuables are visible, and

b. Users without Studio Offices should bring their own padlock to secure their personal belongings and equipment in the cabinets provided.

18. You are not permitted to take any of our property from the Coworking Space. Furthermore, you are not permitted to remodel or redecorate any office or workspace unless you have our prior written consent.

Internet

19. You acknowledge and agree as follows:

a. Wi-Fi internet (“Internet”) access at the Coworking Space is supplied and maintained by a third-party service provider. Where relevant, we will provide you with usernames and passwords in order to gain access to the Internet.

b. We reserve the right to limit the number of your devices which are connected to the Internet and/or Network and to implement data quotas and traffic shaping policies to ensure an optimal experience for all Users while using the Internet and/or Networks. Whilst we respect your privacy with respect to use of the Internet and/or Networks, we also reserve the right for us, or our service provider, to monitor User activity.

c. Subject to clause 35.a and to the extent permitted by law, we do not guarantee, warrant and/or make any representations:

i. That access to the Internet or Networks will be uninterrupted, fault-free, or that the Internet or Networks provided will meet any User’s minimum speed or bandwidth requirements;

ii. That any files of other data you download from the Internet or Networks will be free of viruses, contamination or other destructive features; and

iii. About the security of any data transmission over the Internet or Networks.

Fair Use Policy

20. To ensure that Users respectfully use and share facilities at the Coworking Space including Common Areas, Meeting Rooms and Internet, we have created a Fair Use Policy. Users must comply with the Fair Use Policy at all times.

Code of Conduct

21. Hustle’s mission is to create a community of passionate, respectful, productive, supportive and positive people. It is imperative to us that all Users adhere to certain community values and standards which are found at the end of this page (our “Code of Conduct”).

22. By obtaining a Membership or otherwise accessing or using the Coworking Space as a Casual or Guest, you hereby agree to adhere to the Code of Conduct. If you fail to adhere to the Code of Conduct, we may immediately without notice suspend or terminate your Membership or Casual Pass or otherwise remove you from or refuse you (as well as any of your Guests) entry to the Coworking Space.

Promotion and Marketing

23. Subject to the terms of any agreement which we may enter into with you in relation to this clause, by obtaining a Membership or otherwise accessing or using the Coworking Space, you hereby:

a. Consent to us and our Representatives taking photographs and videos of you whilst in the Coworking Space (“Media Content”);

b. Consent to us and our Representatives reproducing, adapting, distributing, publicly performing, sub-licensing, assigning and otherwise exploiting the Media Content throughout the world, in all media and in perpetuity for marketing, promotional and other commercial purposes in our sole discretion and on an irrevocable basis; and

c. Consent that we may carry out any or all acts or omissions in relation to the exploitation of the Media Content, which would infringe your Moral Rights and/or otherwise infringe any rights you may have as a performer under Part X1A of the Copyright Act 1968 (Cth).

IP and Confidential Information

24. We are the exclusive owners of or otherwise have a licence to use the Hustle IP which for the avoidance of doubt includes the Media Content. You are not permitted to copy, reproduce, sell, distribute, licence or otherwise use the Hustle IP unless you must obtain our prior written consent.

25. Working in a collaborative workspace, it is inevitable that you will be exposed to other Users’ Confidential Information. You agree that you will treat all Confidential Information with a high level of security and care and not disclose that Confidential Information to any other person. You further agree that we are not responsible to you, where Confidential Information belonging to you is obtained or otherwise accessed by a person at the Coworking Space including without limitation on an unauthorised basis. It is your responsibility to monitor and secure your own Confidential Information whilst using the Coworking Space.

Our Rights to Manage and Introduce Policies

26. It is our duty to manage, control and support a large number of people in one shared space. This is no easy task and accordingly, to enable those using our Coworking Space to be able to do so fairly and productively, we may implement new or amend existing policies (“Policies” or a “Policy”) at any time. We will give you reasonable notice of a Policy by posting it on our Website, sending you an email alert and/or affixing a printed copy of the Policy to wall at the Coworking Space (“Notice”). By continuing to hold a Membership or otherwise access or use the Coworking Space after we’ve given Notice of the introduction or variation of a Policy, you must comply in full with that Policy. If you do not wish to continue your Membership after such Notice has been given by us, you may cancel your Membership in accordance with clause 31.

Fees and Billing – Members and Casuals

27. You agree and acknowledge as follows:

a. The subscription fees for each Membership type and for Casuals are listed on our Website (https://thisishustle.com/memberships/) (“Membership Fees”).

b. Where there is a minimum term of Membership (“Minimum Term”) you agree that your Membership must continue for the Minimum Term. Should you wish to cancel your Membership within the Minimum Term, the Membership Fees specified for the entire Minimum Term remain payable by you in full, unless we otherwise agree.

c. Certain terms and conditions of each Membership (including, without limitation, financial terms and Minimum Terms) are deemed to be confidential between us and the relevant Member. You must not disclose such Confidential Information to any other person without our consent, unless for the purpose of obtaining legal advice or where required to be disclosed by law..

d. If you are a Company Manager, you are personally responsible for the payment of the relevant Membership Fee in relation to the Membership and to pay all applicable Charges incurred by each Company Member, unless otherwise agreed by us.

e. All pricing is exclusive of GST. Hustle is registered for GST and where there is a provision of goods or services under these Terms and Conditions which constitutes a taxable supply (as defined in the GST Act), Users must also pay to us the applicable GST amounts together with the Membership Fee and/or Charges.

28. Prior to obtaining a Membership, each Member (if not part of a Company), or Company Manager must pay the following amounts:

a. If the Member is a Resident, Nomad or Meeting Room they must pay the relevant Membership Fee for the first month of their Membership;

b. If the Member is a Studio Member they must pay the relevant Membership Fee for the first and last month of the agreed Minimum Term of their Membership;

c. Any other applicable Charges payable by a Member and/or Company Member (whichever is applicable) for additional services.

Membership Fees are charged on a monthly basis in advance via the relevant Membership Account. All Casual Passes must be paid in advance and in full before the Casual is granted access to and use of the Coworking Space.

29. We use a third party payment processing services provider (Stripe) to facilitate all Membership Fee subscription payments. By making Membership Fee payments to us via our Website, you agree that you are subject to Stripe’s then Checkout User Terms of Service https://stripe.com/au/checkout/legal.

30. You acknowledge and agree as follows:

a. We do not provide refunds for ‘change of mind’.

b. Our Membership Fees and Charges and their payment terms are subject to change at any time.

c. We will provide 30 days’ written notice before varying Membership Fees or Charges of existing Members, during which time Members may choose to terminate their Membership under clause 31 if they do not accept the increase.

d. Where we vary Membership Fees and Charges, such variations will start at the commencement of the next billing cycle, after the 30-day period in clause 30.c has concluded.

Cancellations

31. Memberships will continue from the Commencement Date until cancelled under this clause or terminated by us under clause 34:

a. A Resident Member may cancel their Membership for any reason by giving 30 days’ written notice to holler@thisishustle.com (“Notice Period”) where that Member’s Membership shall expire at the end of the month after the Notice Period is complete.

b. A Nomad Member or Meeting Room Member may cancel their Membership for any reason by giving 14 days’ written notice to holler@thisishustle.com (“Notice Period”) where that Member’s Membership shall expire at the end of the month after the Notice Period is complete.

c. Where a Member is a Company Manager and its Membership has been cancelled or terminated, all applicable Company Member’s Memberships will also automatically expire at the date the Company Member’s Membership expires.

Insurance

32. We maintain public liability insurance for the Coworking Space and we also have our own contents and workers’ compensation insurance. Our contents and workers’ compensation insurance does not extend to any User. To best protect your personal and business interests, we encourage you to take out and pay for your own appropriate public liability, contents and workplace insurance as well as any other insurance you require by law.

Privacy

33. We take the protection of your personal information seriously. We handle the personal information of Users in accordance with our Users Privacy Policy. For information about how we handle the personal information of general users of our Website, please refer to our general website privacy policy found at https://thisishustle.com/privacy-terms.

Termination of Membership or Casual Pass

34. Hustle is entitled to terminate any Membership or Casual Pass (and associated Occupancy Licence or Additional Licence) as follows:

a. With immediate effect and in person or by written notice (email to suffice), if the relevant Member or Casual commits a serious or repeated breach of these Terms and Conditions.

b. With immediate effect and in person or by written notice (email to suffice), if the relevant Member or Casual commits a material breach of these Terms and Conditions and fails to remedy that breach within 7 days of receiving a written notice from us to do so.

c. ‘For convenience’ by providing the relevant Member with 30 days’ written notice, where that Member’s Membership shall expire at the end of the calendar month after the 30 days is complete.

Consumer Guarantees and Warranties

35. You acknowledge and agree as follows:

a. Where you acquire our Services as a Consumer, we will provide our Services to you in accordance with any Consumer Guarantees under the ACL. Nothing in these Terms and Conditions overrides, excludes, limits or otherwise restricts any rights you may have under the ACL in relation to our Services.

b. Where you do not acquire our Services as a Consumer, to the extent permitted by law:

i. We do not make any guarantees or warranties that the Services will be suitable or fit for any particular purpose, including the purpose for which those Services are ordinarily provided; and

ii. We otherwise exclude any term, condition or warranty that may otherwise be implied into these Terms and Conditions or relating to our Services.

Our Liability

36. You acknowledge and agree as follows:

a. If you are a Consumer, our liability to you for any Loss or Claim suffered as a result of us failing to comply with any Consumer Guarantees in any period of the Membership Term (“Affected Period”), is limited at our election to:

i. Supplying the Services again; or

ii. Paying the cost of having the Services supplied again, for any period equivalent to the Affected Period.

b. Subject to clause 35.a, where 36.a does not apply and to the extent permitted by law:

i. Hustle and Representatives will not be liable and exclude all liability (whether arising under these Terms and Conditions, in tort, negligence, statute or in any other way) for all Loss and Claims of any kind whatsoever directly or indirectly sustained by you in relation to a Membership or otherwise accessing or using the Coworking Space.

ii. You hereby release Hustle and Representatives from all Claims you may have against Hustle and Representatives in connection with these Terms and Conditions, your Membership or otherwise entering and using the Coworking Space.

iii. Hustle and Representatives, we exclude all liability for any direct or indirect Loss you may suffer as a result of not being able to access the Services in any manner, due a Force Majeure Event.

37. In the event that clause 36.b is not enforceable for any reason, then our maximum aggregate liability arising from or relating to any Claim by you, howsoever arising shall not exceed the total Membership Fee paid by you to us during the past 12 months from the date you notified us in writing of the Claim.

Member and Casual Liability

38. You hereby acknowledge and agree:

a. Each Member (the “Nominated Party”) hereby indemnifies Hustle and its Representatives, from all direct, reasonable and quantifiable Loss suffered by Hustle and/or its Representatives (whether based in negligence or any other tort, contract, statutory liability or otherwise) as a result of the Nominated Party breaching these Terms and Conditions.

b. Each Casual hereby indemnifies Hustle and its Representatives, from all direct, reasonable and quantifiable Loss suffered by Hustle and/or its Representatives (whether based in negligence or any other tort, contract, statutory liability or otherwise) as a result of the Casual breaching these Terms and Conditions.

c. In relation to Guests, all Members and Casuals who invite Guests to the Coworking Space, warrant that their Guests will comply with these Terms and Conditions and agree to be vicariously liable to Hustle and/or its Representatives for any Loss suffered by Hustle and/or its Representatives as a result of their Guests breaching these Terms and Conditions.

Sub-Licensing & Assignments

39. You are not permitted to novate, assign, sub-licence or other transfer your rights and obligations under these Terms and Conditions to a third party unless permitted under clause 40.

40. In the event that you are a Studio Member and wish to grant a third party (a “Sub-Licensee”) rights to use your Studio Office (a “Sub-Licence”), the following terms apply:

a. You must seek our prior written consent prior to granting those rights to the Sub-Licensee;

b. You will remain primarily responsible and liable to pay all Membership Fees to us in full;

c. The Sub-Licensee will be deemed a Member on our system and prior to being granted the Sub-Licence, must complete the signup process and accept and be bound by these Terms and Conditions;

d. You must agree on the commercial terms of the Sub-Licence and receive payment for the Sub-Licence directly with the Sub-Licensee without any involvement of Hustle;

e. Hustle is not required to mediate or otherwise discuss any disputes between you and the Sub-Licensee in relation to the Sub-Licence;

f. Hustle is permitted to revoke the Membership of the Sub-Licensee at any time during the term of the Sub-Licence (in accordance with the Terms and Conditions), whereby at such time, you agree that the Sub-Licence will be automatically terminated; and

g. During the term of the Sub-Licence, you agree to indemnify Hustle from all direct, reasonable and quantifiable loss or damage suffered by Hustle and/or its Representatives (whether based in negligence or any other tort, contract, statutory liability or otherwise) as a result of the Sub-Licensee breaching the Terms and Conditions.

41. For the purpose of internal business restructuring or where we may sell part or all of our business, you agree that we are able to novate, assign, sub-licence or otherwise transfer our rights and obligations under these Terms and Conditions to a third party nominated by us provided the third party continues to fulfil its obligations to you under these Terms and Conditions. You agree that where we do so, the new party will assume our rights and obligations under these Terms and Conditions (in whole or in part) and you will release us from those rights and conditions under these Terms and Conditions.

Dispute Resolution

42. If a difference or dispute between a Member and Hustle arises in connection with these Terms & Conditions, then either party may give the other a written notice of dispute adequately identifying and providing details of the dispute.

43. Notwithstanding the existence of a dispute both Hustle and the Member shall continue to perform their obligations under these Terms & Conditions.

44. Within ten business days after receiving a notice of dispute, the relevant Member shall confer at least once to resolve the dispute or to attempt to agree on methods of doing so. In the case of a Corporate Member, it shall be represented by a person having authority to agree to such resolution or methods at every such conference. All aspects of every such conference except the fact of occurrence shall be privileged and kept confidential between the parties.

45. Except to enforce clauses 42 to 47 (inclusive) or to seek an urgent interim determination, a party must not commence or maintain an action by way of legal proceedings relating to the dispute until it has been dealt with in accordance with clauses 42 to 45 (inclusive).

General

46. In the event that any one or more of the provisions (or part thereof) contained herein shall, for any reason, be held to be invalid, illegal or unenforceable, such invalidity, illegality or non-enforceability shall not affect any other provisions of these Terms and Conditions and these Terms and Conditions shall be construed as if such provisions (or part thereof) had never been contained herein.

47. These Terms and Conditions shall be governed by the laws of New South Wales, Australia, and the parties submit irrevocably to the authority of courts having jurisdiction in New South Wales, Australia and the Federal Court of Australia, where applicable.

CODE OF CONDUCT

All users of the Coworking Space (whether they be official Members, Casuals or Guests) (collectively referred to as “Users”) must adhere to the following set of community standards. We use definitions found in our Terms and Conditions (available at: http://thisishustle.com/terms-of-service/) in this Code of Conduct.

  1. As Users will find themselves working in close proximity to other Users, Users must take all reasonable steps not to disrupt those Users including doing the following:

    — Speaking at appropriate volume levels;
    — Engaging for social purposes in Common Areas and not at work desks;
    — Listening to music through the use of personal headphones;
    — Maintaining a high level of personal hygiene including use of deodorant if necessary; and
    — Not acting in another manner which we deem offensive, disruptive, unreasonable or undesirable.

  2. Users must use Common Areas in a respectful manner to other Users. This includes cleaning up after use, doing dishes, treating equipment with respect and storing food in fridges for appropriate times. The Community Manager carries out weekly ‘purges’ of perishable items set out in the Commons Areas, fridges, cupboards and other similar facilities so please ensure you remove any perishable items you wish to keep before the close of Trading Hours on Fridays.

  3. Users may not affix, attach or display materials on walls unless in designated areas or as otherwise approved in advance by us.

  4. We expect Users to use the Coworking Space in an eco-friendly manner at all times by recycling packaging, paper and other materials and taking other reasonable steps to reduce the Coworking Space’s impact on the environment.

  5. Hustle is an all-inclusive, non-discriminatory and safe workplace. We will not tolerate any User who acts in a disrespectful, discriminatory, aggressive, offensive, dangerous or other anti-social manner.

  6. Users are not permitted to drink alcohol at the Coworking Space unless in designated areas as directed by us or at special events. Smoking is not permitted anywhere on site.

  7. The use of illegal substances at the Coworking Space is strictly prohibited as is any User engaging in any illegal, hazardous or dangerous conduct or activities.

  8. Subject at all times to any Policies implemented by us regarding pets at the Coworking Space, only Studio Members may bring their pets to the Coworking Space and they must keep their pets in their Studio Offices at all times.

  9. Users must follow procedures and other Policies implemented by us regarding the use of Meeting Rooms.

  10. Users must follow procedures and other Policies implemented by us regarding the use of Internet at the Coworking Space.

  11. Users must act with discretion when developing business opportunities at the Coworking Space. It is not acceptable for Users to solicit or interfere with other Users’ clients whilst they are visiting the Coworking Space. Users must comply in full with the Spam Act 2003 (Cth) when working at the Coworking Space.

  12. Users must interact with each other in a positive, collaborative and friendly manner.

Fair Use Policy

All users of the Coworking Space (whether they be official Members, Casuals or Guests) (collectively referred to as “Users”) must adhere to the following set of rules regarding use of shared facilities at our Coworking Space (the “Fair Use Policy”). We use definitions found in our Terms and Conditions (available at: http://thisishustle.com/terms-of-service/) in this Fair Use Policy.

  1. Users must consider others when using shared facilities at the Coworking Space including booking Meeting Rooms, using the Internet, kitchen facilities and other Common Areas (“Shared Facilities”).

  2. We encourage our Users to get the most they can out of the Shared Facilities at our Coworking Space. However, if we find that a User is abusing these privileges or restricting another User’s ability to use and enjoy any Shared Facilities at the Coworking Space, we reserve the right to reduce or otherwise limit that User’s use or enjoyment of those Shared Facilities.

  3. We are entitled to implement systems to manage Users’ use of the Internet at our Coworking Space to ensure that Internet speed is fast such as restricting or slowing down Users’ use of certain websites such as video downloading sites.

  4. We reserve the right to refuse bookings for Meeting Rooms in our discretion, during busy periods or from Users that repeatedly fail to show up to bookings or those who continually cancel bookings on short notice.

We want to create a big happy community and we expect our Users to be a part of this mission. If you do not understand our mission or have questions about the above, please get in touch with the Community Manager.